Reconditioned, rented or new stair lift: costs compared
Reconditioned, rented or new stair lift in Canada: what each costs on the makers' figures, what the warranties cover, and which tax credits apply.
This article is general information, not medical advice. For advice about your own situation, talk to a doctor, occupational therapist, physiotherapist or other qualified professional. In an emergency, call 911.
Quick answer
You can buy a stair lift the maker has reconditioned, rent one, or buy one new. Stannah says reconditioned lifts typically cost about 80% of the new price, and its Canadian site lists new straight lifts from C$4,700, with a typical one at about C$5,700 [1]. It also says renting could be the most cost-effective choice if you need a lift for only 3 to 6 months. Its rentals include servicing, and one payment covers installation, administration and removal [1] [2]. All three come installed and supported by the company. Stannah and Bruno both warn against buying a used lift privately [2] [6].
Don't buy a used stair lift privately
Stannah says a private purchase usually comes without a professional assessment, installation or support. Batteries, motors and safety sensors may be worn, and a used curved rail is unlikely to fit your stairs [2]. Bruno says buying from an online marketplace isn’t generally advisable, because missing parts cause problems with installation. It says a refurbished lift installed by a local dealer is the safest way to buy used [6]. If the price of a new lift is the problem, ask the maker or dealer about reconditioned lifts and rentals instead.
The three options at a glance
| Buy new | Buy reconditioned | Rent | |
|---|---|---|---|
| What you get | A new lift, with each detail chosen to suit you [2] | A pre-owned lift the maker has checked, tested and refitted, with new batteries [2] | A lift installed for as long as you need it, with servicing included [2] |
| What it costs, on Stannah’s Canadian figures | Straight lifts from C$4,700; a typical one about C$5,700 [1] | About 80% of the new price [1] | Monthly payments, plus one payment for installation, administration and removal [2] |
| Stannah’s warranty | Lifetime on the motor gearbox, 2 years on parts, 1 year on labour [1] | 10 years on the motor gearbox, 1 year on parts and 1 year on labour [1] | Servicing is included in the rental [2] |
| Curved stairs | A rail made to measure [1] | The rail has to be new, because each one is custom-made, so the saving is smaller [1] | Straight or curved, subject to what’s available [2] |
| Some people choose it when | They expect to use the lift for years and want particular options | The budget is tight and a standard straight lift fits | The need may be short, such as recovery after surgery, or they want to try before buying |
| When you no longer need it | Removal costs a fee; a lift under three years old may qualify for a partial buyback [3] | Removal costs a fee; buyback depends on the lift’s age [3] | Stannah says it removes the lift at no cost when you end the rental [1] |
Where to rent or buy a stair lift
Stannah sells new lifts, reconditioned lifts and rentals directly in Canada [1] [2] [4]. Acorn sells new lifts directly, with a fixed written quote after a home survey [22] [7]. Bruno and Savaria sell through dealers, and Bruno says local dealers typically offer rentals, and may offer financing or rent-to-own [6] [12]. The rows below are the straight lifts from our stair lift cost guide, plus Stannah’s reconditioned and rental program. The figures are the makers’. We haven’t tested these lifts.
| Option | How you get it | Details | Sold in | Where to buy |
|---|---|---|---|---|
| Acorn 130 [8] [9] [7] [22] | New | 300 lb; 350 lb on the HD model. Battery backup, seat belt, folding footrest and remote control. Warranty 12 months, with extended cover plans. Sold direct, with a fixed written quote | Canada and US | See it at Acorn Stairlifts: Acorn 130 (opens in a new tab) |
| Bruno Elan [11] [6] | New | 300 lb. Seat turns 90° at the top; sensors stop the lift if something is in the way. Limited lifetime warranty for the original purchaser, if a Bruno dealer installed it. Sold through dealers | Canada and US | See it at Bruno: Bruno Elan (opens in a new tab) |
| Savaria K2 Plus [12] [13] | New | 400 lb with the Plus seat; 350 lb with the L seat. Seat swivels and locks at the top. Warranty 36 months on parts; not transferable; void without regular dealer maintenance. Sold through dealers | Canada and US | See it at Savaria: Savaria K2 Plus (opens in a new tab) |
| Stannah certified reconditioned stair lifts [2] [1] [5] | Reconditioned or rented | Checked, tested and refitted lifts with new batteries, for straight or curved stairs; typically about 80% of the new price. Warranty 10 years on the motor gearbox and 1 year on parts and labour, with service plans to 3 years. Any lift can be rented, with servicing included | Canada and US | See it at Stannah: Stannah certified reconditioned stair lifts (opens in a new tab) |
Weight limits and warranties are the makers' figures. Warranties differ in what they cover, so ask for the full terms. Dealers set their own prices.
What each option costs
Stannah publishes prices for Canada, with installation included, and says they’re subject to change [1]. Other makers give a price in a written quote after a home visit, from the maker or a dealer [7] [6]. Our stair lift cost guide covers what changes the price of a new lift.
New. Straight lifts start at C$4,700 and a typical one costs about C$5,700. Many buyers choose options that bring it to C$5,700 to C$6,200. Curved lifts start at about C$10,800 [1]. Stannah says its quote includes installation, the warranty and the options you agree on, with no hidden fees [1].
Reconditioned. At about 80% of the new price, a reconditioned straight lift would cost about C$3,760 to C$4,560 on those figures. That’s a saving of C$940 to C$1,140 (our calculation). Stannah says the rail, chair and carriage of a straight lift are fully refurbished before they’re refitted for your home. A refurbished curved lift needs a new rail, because each rail is custom-made, so the saving on a curved lift is smaller [1].
Rental. Stannah doesn’t publish a monthly rate. It says a rental could be the most cost-effective way to get a lift you need for only 3 to 6 months. Rentals come with installation, full maintenance during the rental and an option to buy after the initial period [1]. You pay one amount for installation, administration and removal, and you commit to only one month of rent in advance [2]. To compare, add the one-off payment to the monthly rent for the months you expect to need the lift. Renting costs less than buying reconditioned only while that total stays under about 80% of the new price. Buying also means a removal fee later, if you no longer need the lift [3].
Paying over time. Stannah offers payment options for both purchases and rentals [1]. Bruno says most makers don’t finance directly, but many dealers offer financing, rentals or rent-to-own [6].
Costs after the sale. Acorn recommends a service every 12 months [10]. Savaria’s warranty is void if an authorized dealer doesn’t carry out regular inspection and maintenance, and it doesn’t cover batteries [13]. Savaria says batteries should last a number of years and can be checked at the yearly service [14]. Ask what a service visit or a yearly plan costs before you choose.
Renting a stair lift
Renting suits a need that may be short. Stannah names 3 to 6 months [1]. That might be recovery after surgery or an injury, or a parent’s stay while a longer-term plan is worked out. Our guide to preparing a home after a hospital stay covers the other changes that help at the same time.
With Stannah, you can rent any lift in its range, straight or curved, subject to availability. Servicing is included, you can cancel at any time, and installation, administration and removal are covered by one payment [2]. Its FAQ adds an option to buy after the initial rental period, and says it removes the lift at no cost if you end the rental [1]. Bruno says stair lifts are typically available to rent from local dealers, and suggests asking dealers about their rental programs and what they have in stock [6].
Bruno also says most dealers keep straight indoor lifts in stock and can install them on short notice. A straight lift usually takes 2 to 4 hours to install [6]. So a rental can be in place quickly.
Buying a reconditioned stair lift
A reconditioned lift is a pre-owned lift that the maker or a dealer has checked, repaired and refitted. Stannah says each of its reconditioned lifts gets new batteries and has the parts it deems necessary changed or upgraded, and that Stannah installs it. Its warranty is 10 years on the motor gearbox and 1 year on parts. Its service plans can extend the cover to a total of 3 years [2]. Its FAQ adds 1 year on labour [1].
Bruno says a refurbished lift installed by a local dealer is the safest way to buy used. It warns that dealers may give only a short installation warranty, and that used lifts don’t usually include the maker’s long-term warranty [6]. Savaria’s warranty applies to the original purchaser and isn’t transferable, and Bruno’s lifetime warranty is for the original purchaser too [13] [6]. So ask the seller, in writing, what warranty comes with a reconditioned lift and who provides the service.
The saving is mainly on straight stairs. A curved rail is made for one staircase, so a refurbished curved lift still needs a new rail [1].
Buying a new stair lift
A new lift comes with the maker’s full warranty and every option chosen for your stairs and needs. Stannah says that only a new lift gives the full benefit of its features, tailored to you [2]. Warranties differ a lot:
- Stannah gives a lifetime warranty on the motor gearbox, 2 years on parts and 1 year on labour for a new lift bought directly. It says to ask distributors about their own warranty [1] [4].
- Bruno gives a limited lifetime warranty on indoor lifts, for the original purchaser, if a Bruno dealer installed it [6].
- Savaria gives 36 months on parts, not labour. The warranty is void without regular maintenance by an authorized dealer [13].
- Acorn gives 12 months, with extended cover plans after that [7].
When you no longer need the lift
Removal. Stannah charges a removal fee, and removes only Stannah lifts, whether you bought the lift from it or a distributor, or inherited it with the house. A temporary removal, for new carpet or moving furniture, costs for the removal and for putting the lift back [3]. Removing a lift leaves small screw holes in bare wood, concrete or metal steps [6].
Buyback. A Stannah lift less than three years old and in good condition may qualify for a partial buyback. Ask the local distributor [3].
Moving house. Stannah says a lift will likely need to be replaced or adjusted to fit the stairs in a new home [3]. Bruno says straight lifts are more likely to be reused in another home, if the rail is long enough, and that it would be extremely rare for a curved lift to fit another staircase [6].
Comparing new, reconditioned and rental quotes
From simpleaging.com. This checklist is general information, not medical advice.
Before you choose
- An occupational therapist or physiotherapist has said a stair lift suits the person and which features they need.
- You’ve thought about how long the lift is likely to be needed. Savaria says a stair lift isn’t ideal for someone who uses a wheelchair or soon will, because they must move onto the seat at both ends [14].
- If a funding program may pay, you’ve asked what it needs before any work starts. Our stair lift cost guide lists the programs by province.
For every quote
- The quote is in writing, after a home visit, and says what’s included: installation, options, warranty and taxes.
- The weight limit for the seat and options you’re getting.
- What the warranty covers, for how long, whether it includes labour and batteries, and whether it needs dealer servicing [13].
- What a service visit or a yearly plan costs [10].
For a reconditioned lift
- What was replaced, including the batteries, and whether you get the refurbishment record [2].
- Whether the warranty is the maker’s or the dealer’s, and how long it lasts [6].
- For curved stairs: whether the rail is new, and what that costs [1].
For a rental
- The one-off payment, the monthly rent, the minimum term and how to cancel [2].
- Whether servicing and repairs are included [2].
- Whether rent counts toward buying later, and at what price [1] [6].
Later
- The removal fee, and whether the company buys back lifts [3].
Costs and funding for a used or rented lift
Tax credits don’t lower the price you pay. You get them when your return is assessed. Our stair lift cost guide covers the provincial grants and loans, several of which must approve the work before it starts.
Questions to ask
An occupational therapist or physiotherapist
- Is a stair lift the right answer, and for how long is it likely to be needed?
- Which features matter for this person: a powered swivel seat, a seat belt or harness, a particular seat height?
The seller
- Do you offer reconditioned lifts or rentals, and for curved stairs too?
- What does the reconditioned lift’s warranty cover, and who services it?
- For a rental, what is the one-off payment, the monthly rent, and the price to buy later?
- What will removal cost, and do you buy lifts back?
A tax professional or the CRA
- Can we claim a reconditioned lift, and the servicing, as a medical expense?
- Do rental payments count for any credit, and in Quebec, for the independent living credit?
Safety notes and when to talk to a professional
Any lift should be installed and maintained by trained people. Stannah and Bruno both warn against lifts bought privately and installed by the buyer [2] [6]. The Canadian standard, provincial rules and the safety features to compare are in our stair lift cost guide.
Check the weight limit. The limit should be above the rider’s weight for the seat and options you’re getting, new or reconditioned.
Others still use the stairs. The rail stays on the steps whichever way you pay. Our home safety checklist covers handrails, lighting and non-slip treads.
When to talk to a professional. If someone has fallen, feels unsteady or worries about falling, talk to a doctor. A doctor can look for causes and may refer the person to a physiotherapist or occupational therapist. They can say whether a stair lift suits the person, and whether the need is likely to be short or long, which is the question that decides between renting and buying.